A 99.9% Server Uptime
We’ve set up our cloud hosting system using reliable hardware components and heavily modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on our machines to ensure the highest level of protection and dependability. We have added several DDoS protection devices in addition to very powerful firewalls to make sure our network is impregnable and secure.
All our Linux cloud hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is vital to also set up your own network architecture. That’s why we built a custom internal network in each one of our data center facilities. Relying on top–notch Juniper routers and switches, our internal network allows for super–fast data transfer speeds and is also completely redundant.
Therefore, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, regardless of which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to lessen all potential risks with our cloud hosting plans and while our company provides premium customer support, there are cases when the client is just not happy with what we are offering. Or he needs to move to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not content, you will get a refund.
24/7 Technical Support
If you have ever had to wait around for hours to get an answer, you know how maddening this can be, especially if your website is at stake. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here for you and they’ll answer you in under one hour. And the best part is that their average response time is under twenty minutes!