1 hour ticket response
Timeliness is our foremost priority and that is the reason why we have a team of qualified technicians who are prepared to offer a quick solution to any question that you could have. Just open your customer support ticket from your Hosting Control Panel and we will reply within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute helpdesk ticket response time.
An Outstanding Client Care Service
Each member of our client service staff has lots of years of experience in the Linux cloud hosting arena and almost all of them have been with us for at least five years. They all are prepared to reply to all your queries in the most efficient manner possible.
A User–Friendly Help Center
Integrated into the Hosting Control Panel is an easy–to–navigate Help Center, which includes various information sources. You can browse through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, watch the step–by–step video tutorials or take a glimpse at our F.A.Q. repository.
