Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high quality support on–time is our high priority, so that we support each Linux cloud hosting plan with a 1–hour ticket resolution guarantee. Once you present a ticket or post an e–mail, our user tech support team will do their best to deliver the most adequate answer to your issue and to offer you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of technicians is going to be online for you 24x7x365 to answer to all of your issues and to resolve any matter you will probably have. You will be able to send us a support ticket from your Hosting Control Panel or drop a message any moment. In addition, on working days, you could phone us or work with the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has a thorough practical knowledge base that is included in all parts. In each area, you’ll find a Help control key which will load for you a group of step–by–step guides on how to take advantage of a certain feature or conduct a certain action. Additionally, we have created training video tutorials to help you get a better idea of the Control Panel’s interface.